5 sheets/ctn,72ctn/pallet or wooden box,28pallet/container
Packaging & Shipping
Packaging & Shipping
1) How can I place order?
A: You can contact us by email about your order details, or place order on line.
2) What's the order procedure?
A: First we discuss order details, production details by email or TM. Then we issue you an PI for your confirmation. You will be requested to do pr -epaid full payment or deposit before we go into production. After we get the deposit, we start to process the order. We usually need 7-15days if we don't have the items in stock. Before production has been finished, we will contact you for shipment details, and the balance payment. After payment has been settled, we start to prepare the shipment for you.
3)How do you check all the goods in the production line?
A: We have spot inspection and finished product inspection. We check the goods when they go into next step production procedure.
4)Is it possible to get different materials?
A:Yes. You can specify the natural stones you would like to use.
5)What is the cost of shipping?
A:We offer free shipping for standard medallions purchased at full price via standard Kuehne + Nagel.
6)How soon can I receive my order?
Typical lead time to produce a new medallion is 4 weeks from the time of confirmed order to delivery. Some orders can be processed sooner. Some may take a little longer.
7)Can I order something custom?
Yes, we are happy to quote custom designs. The price is based on the time needed to draw the design and to cut and manufacture the design as well as the size and wood species specified. We will give you a quote based on a drawing or photo. Our designers will make necessary alterations if requested. Production will start after receiving written approval of the design.
8)How do you pack your products?
For 8mm thickness, we pack 11 sheets/ box. For 6mm thickness,15 sheets/box. For 4mm thickness,22sheets/box. 72boxes/pallet/1205kg, 20pallets/container/24100.00kg.
9)Can you provide the samples?
Sure, normally we can make free samples to our customers.
10)Can i trust you?
Absolutely yes!We are"alibaba" assurance suppier!And we export more than 8years.